AFSC Offers Veteran Benefits Services to Employees
Thanks to all who participated in the AFSC Service Improvement Contest by submitting ideas to help improve service to our military community. We received 58 entries from 15 program areas. During the review process, we considered how each idea could enhance our commitment to high quality and continuous improvement now and for years to come as part of our recent ISO 9001:2008 certification.
Congratulations to our three winners:
Quality Suggestion: Survey AFSC employees to capture uniquely observed indicators of the needs of our clients in the military community.
Quality Suggestion: Establish a research team to develop a clear picture of the needs of transitioning active duty service members and veterans
Quality Suggestion: Conduct customer service training on best practices
Thank you again to all who made time to share ideas and help us increase our impact on lives of Service Members, Veterans, and their Families. We greatly appreciate your extra attention to this initiative as well as your daily activities improving lives within the military community.
This time of year, we are reminded of how acts of selflessness—however great or small—can make a difference in the lives of those less fortunate and enrich the world around us.
If you know of an AFSC employee who has gone above and beyond to give back to the military community, please send us his or her story to be shared with the AFSC community. Stories can be sent to firstname.lastname@example.org.
Time & Expense (Deltek)
Self Service (UltiPro)
Report Ethics Violations /
Issues Online (Ethical Advocate)