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A Note from Our CEO about AFSC/Magellan Federal Values

All of us at AFSC/Magellan Federal understand that our unique legacy brings with it a commitment to do “more” for those we serve. No matter what the job, from the highest-level leadership consulting, to the most tactical support service, we are committed to doing more. We have demonstrated our willingness to do more for our clients, more for the warriors, veterans, and their families, and we are committed to doing more for all of the people we serve.

We have engineered every AFSC/Magellan Federal system to ensure we deliver on this century-old promise. We start with an HR system designed to find and attract those with not only the right skills, but also the selfless AFSC attitude. Our orientation, training, development, assessment, and compensation systems are then similarly focused on delivering both the tools and motivation needed to deliver more. We are vigilant in watching for improvements big and small, and adept at quickly exploiting these opportunities with rapid planning and implementation.

Magellan Health has the same commitment to its clients, and since our acquisition by Magellan Health in 2016, our message is stronger and louder than ever. Magellan’s own legacy of supporting both military and civilian employees of the federal government and their families is exemplified by the outstanding service they provide on the Military Family and Life Counseling program and the Employee Assistance Programs they operate. Magellan Health’s acquisition of AFSC brought together two companies with similar backgrounds. With the blending of these two companies, we have the ability to draw on the strengths of both firms to provide an even greater depth and breadth of service.

“More” is a promise we make to every client, and to every end user we support. We hold ourselves accountable every day to live up to our special legacy.

—Michael Plymack, Chief Executive Officer

AFSC/Magellan Federal Values

In support of our mission, we hold ourselves accountable to a set of core values: Integrity, Respect, Excellence, Innovation, and Celerity. These company values are apparent on a corporate level as well as in the day-to-day operations of our employees. Our mission and values guide us to deliver on our promise of doing “more” for those we serve.

Our values extend naturally to our employees and our business partners. We believe in treating everyone fairly and in honoring our commitments. That means that we believe in giving every employee and every team member the opportunity to succeed, and we stand by our word.

Our Commitment to Ethical Conduct

AFSC/Magellan Federal’s legacy is built upon the highest possible standards of ethical conduct of our employees. We expect nothing but the highesst ethical conduct from every one of our employees and we will take action if we learn that we have not lived up to these standards. Our reputation for integrity and excellence requires careful observance of the spirit and letter of all applicable laws and regulations, as well as scrupulous regard for the maximum standards of conduct and personal integrity. All affairs of the company are conducted openly, honorably, honestly, and impartially, and our employees constantly strive to maintain the confidence of our clients, suppliers, and the military community.

Voices of AFSC/Magellan Federal

Here is a comprehensive snapshot of the most recent survey of AFSC/ Magellan Federal employees.

98.7% have a good understanding of our mission and 99.6% are aligned with our core values

96.9% see their job as important to our special mission

96.9% are willing to give extra effort to help us succeed

89.3% are satisfied with AFSC/Magellan Federal as their employer and
65.1%are EXTREMELY satisfied

Based on a response rate of 49.2%.